Dinner theatreleisure parkMystery NightsThe Land of TurisediaTurius' CornerTree house hotel and adventure nightswedding mazewinter gardenCulture on our IslandCreative WoodworksTouristische Ziele in der UmgebungGäste-Guests-Gość BookTrade fairOverview of the offersPresseLinks Dinner theatreleisure parkMystery NightsThe Land of TurisediaTurius' CornerTree house hotel and adventure nightswedding mazewinter gardenCulture on our IslandCreative WoodworksTouristische Ziele in der UmgebungGäste-Guests-Gość BookTrade fairOverview of the offersPresseLinks Dinner theatreleisure parkMystery NightsThe Land of TurisediaTurius' CornerTree house hotel and adventure nightswedding mazewinter gardenCulture on our IslandCreative WoodworksTouristische Ziele in der UmgebungGäste-Guests-Gość BookTrade fairOverview of the offersPresseLinks

Terms and Conditions of Leisure Park Kulturinsel Einsiedel - Künstlerische Holzgestaltung Bergmann GmbH

The Terms and Conditions govern the contractual relationship between you and us. These apply to you as acknowledged at the time of booking.

 

1 Booking and Payment of Adventurous Nights

Upon receipt of your reservation or booking, we check whether the desired accommodation complex is available. You will receive a booking confirmation and an invoice for deposit by email (or if no email available, then by post). This deposit (40% of the total price) is payable within seven days (point of receipt). By sending the reservation confirmation and deposit, the booking is accepted and the contract is sealed. The remaining 60% of the amount (unless transferred in advance) have to be paid in cash or with an EC transfer upon arrival.

 

2 Terms of Accommodation Facilities and Departure

Arrival at the Kulturinsel can be made from 10 a.m. You can take residence from 2 p.m. The Behütum and Tent & Caravan spaces can be occupied from Midday. Upon departure, the accommodation facilities are to be vacated by 11 a.m.

 

Please note that our reception is only open until 6 p.m. Should you plan to arrive after 6 p.m., please contact us to 2 days prior to arrival by phone: +49 35891 - 49113.

 

We also wish to point out that entering the grounds of Kulturinel Einsiedel with a vehicle is not permitted for safety reasons. We provide wheelbarrows for the transportation of luggage. The Behütum, the tent and caravan pitches, the Behütum-Tree-Love-Shacks are outside the amusement park grounds and driving is only permitted for loading and unloading. If required, the vehicle can remain at the Behütum or camping place for a fee of €6. Otherwise, the vehicle must be parked in the official car park opposite the troll gate.

Barrel-Tree-House, Haunted Mill, Tree Bed "Geile Weide", Behütum-Tree-Love-Shacks (with Adventure Pass) also standing in the realms of Behütum have their own parking space in the back area. Parking fee is included in the price of the rent.

 

3 Specifications of Adventurous Nights

The accommodations Kid's Tree House, Woodland Settlement, Woodland Settlement-Suite, Forest Bed, and Earth House are to be booked with an adventure pass, apart from Behütum, Behütum-Tree-Love-Shacks, Tree House Camp, Tree-House-Camp-Love-Shacks and camping. These are defined according to their individual service descriptions.

 

3.1 Adventure Pass Basic Package 

This category is bookable for adventurous sleepers in the Kid's Tree House, Woodland Settlement, Forest Bed, Earthouse and optionally for Behütum, Behütum-Tree-Love-Shacks, Tree House Camp, Tree-House-Camp-Love-Shacks and camping. It includes park admission, parking fee, breakfast, dinner voucher and midnight adventure. The breakfast buffet is served from 8 a.m. till 10:30 a.m. in the Tree Trunk Tavern for overnight guests. Upon arrival, you will receive a breakfast token that must be given to our staff at breakfast time. The dinner voucher can be redeemed for food in any gastronomic facility of Kulturinsel Einsiedel. It is valued 10 € per adult or 7 € per child.

 

3.2 Adventure Pass Exclusive Package

This category is bookable for adventurous sleepers in the Kid's Tree House, Woodland Settlement, Forest Bed, Earthouse and optionally for Behütum, Behütum-Tree-Love-Shacks, Tree House Camp, Tree-House-Camp-Love-Shacks and camping. It includes park admission, parking fee, breakfast, midnight adventure and a peerless evening in KRÖNUM dinnershow. The breakfast buffet is served from 8 a.m. till 10:30 a.m. in the Tree Trunk Tavern for overnight guests. Upon arrival, you will receive a breakfast token that must be given to our staff at breakfast time.

 

3.3 Adventurous Night in the Tree House Hotel

The rate: 230,00 € - 340,00 € per Treehouse including park admission, parking fee, midnight adventure (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)

Each tree house can accommodate a maximum of 4 or 6 people. Tree houses are equipped with a toilet, mattresses, bedding, towels and heating. The Tree Houses Thor Alfson's Tree Palace, Bergamos Guest Nest and Olves Tree Fortress contain additionally a kitchenette and a shower.

 

3.4 Adventurous Night in the Island Tree House

The rate: 230,00 € for the Island Tree House including park admission, parking fee, midnight adventure (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)

 

The Island Tree House is located on an island in a pond outside the amusement park grounds, in the realms of Behütum. The Island Tree House can accommodate up to two adults and two children. It is equipped with cosy beds (bedding and towels included) and a toilet. A small wood stove is installed. Due to one wall which consists of cloth, the tree house cannot be fully heated. Additional sanitary facilities and showers can be found on the Behütum site. The pond is designed as a fire water pond and not suitable for swimming. Therefore, responsible adults must ensure that children do not enter the pond and the immediate shore.

 

3.5 Adventurous Night in a Tree Bed

The rate: 190,00 € for the Tree Bed with toilet or 160,00 € without toilet including park admission, parking fee, midnight adventure (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)

Each Tree Bed with toilet has space for a maximum of two adults and 3 children. Tree Beds without toilet can accomodate 2 adults and 1 child. They are equipped with beds, bedding and towels. Please note that one of the tree beds ("Geile  Weide") is located outside the amusement park grounds. Each Tree Bed is equipped with a wood stove but due to their open  architecture it cannot be fully heated.

 

3.6 Adventurous Night in the Dream-Cocoon

The rate: 190,00 € for the Dream Cocoon including park admission, parking fee, midnight adventure (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)

The Tree-Cocoon can accomodate at maximum 2 adults and is equipped with toilet, mattrass, bedding and towels. During Check In, for the combination lock we take a deposit of 15,00 € which will be refunded at the departure.

The Dream-Cocoon is not heatable.

 

3.7 Adventurous Night in Kid's Tree House

The rate: €47,50 per child for the Adventure Pass Basic Package or 49,50 € per child for the Adventure Pass Exclusive Package.

 

The Kid's Tree House is equipped with mattresses, bedding and towels and can accommodate 2-3 children. The corresponding Adventure Pass benefits are described in 3.1 and 3.2 (all prices include 7% VAT for accomodation services and 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant). During Check In, for the combination lock we take a deposit of 15,00 € which will be refunded at the departure.

The Kid's Tree House is not heatable.

 

3.8 Adventurous Night in the Woodland Settlement-Suite

The rate: 90,00 € for Woodland Settlement-Suite (inkl. 7% VAT) plus either 31,50 € per adult, 20,00 € per child for the Adventure Pass Basic Package or 63,50 € per adult, 22,00 € per child for the Adventure Pass Exclusive Package (each incl. 19% VAT).

 

The alcoves and parlor are available for up to 6 people and equipped with mattresses, bedding and towels. The corresponding Adventure Pass benefits are described in 3.1 and 3.2 (including 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant). During Check In, for the combination lock we take a deposit of 15,00 € which will be refunded at the departure.

The Woodland Settlement-Suite is not heatable.

 

3.9 Adventurous Night in the Woodland Settlement

The rates are either 50,00 € per adult, 36,50 € per child for the Adventure Pass Basic Package or 82,00 € per adult, 38,50 € per child for the Adventure Pass Exclusive Package (each incl. 7% VAT for accomodation services and 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant).

 

The alcoves and parlor are available for 2 or 4 people and equipped with mattresses, bedding and towels. The corresponding Adventure Pass benefits are described in 3.1 and 3.2. During Check In, for the combination lock we take a deposit of 15,00 € which will be refunded at the departure.

The Woodland Settlement is not heatable.

 

3.10 Adventurous Night in the Earth House

The rate is either 50,00 € per adult, 36,50 € per child for the Adventure Pass Basic Package or 82,00 € per adult, 38,50 € per child for the Adventure Pass Exclusive Package (each incl. 7% VAT for accomodation services and 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant)).

 

The Earth House can host a maximum of 28 people and is a community accommodation. You are required to leave a deposit of €15 at check in for the key to the gates of the Earth House, which you can claim back upon departure. Please don't forget a sleeping bag! The corresponding Adventure Pass benefits are described in 3.1 and 3.2. The Earth House can be heated by a campfire place.

 

3.11 Adventurous Night in the Birdy Tree Bed

The rate: 230,00 € for the Birdy Tree Bed (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)
The Birdy Tree Bed offers spae for 4 adults and 3 Kids. It is equipped with toilet, mattrasses, bedding and towels. It cannot be heated.

 

 3.12 Adventurous Night in the Rock Nest

The rate: 190,00 € for the Rock Nest (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT)
The Rock Nest can accomodate 2 adults and 2 children. It is equipped with toilet, mattrasses, bedding and towels. It cannot be heated.

 

3.13 Adventurous Night in the Tree-Love-Shacks

The rate is: 40,00 € for the Tree-Love-Shack (inkl. 7% VAT). The accomodations are not situated directly in the park but can be found close by in the realms of Behütum or in the Tree House Camp area in Poland. The accomodation can be booked without any additional services, it can also be combined only with additional breakfast for 12,00 € per adult and 6,00 € per child (incl. 19% VAT) or combined with the Adventure Pass Basic Package (31,50 € per adult, 20,00 € per child, incl. 19% VAT) respectively the Adventure Pass Exclusive Package (63,50 € per adult, 22,00 € per child, incl. 19% VAT). The corresponding Adventure Pass benefits are described in 3.1 and 3.2. Mattrasses are included. Please don't forget your sleeping bag! The Tree-Love-Shacks are not heatable.

 

3.14 Adventurous Night in the Haunted Mill

The rate: 340,00 € for the Haunted Mill (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT).

The accomodations is not situated directly in the park but can be found close by in the realms of Behütum. Haunted Mill is suited for 2 adults and 2 children. It is equipped with toilet, mattrasses, bedding, towels and electrical heating.

 

3.15 Adventurous Night in the Barrel-Tree-House

The rate: 340,00 € for the Barrel-Tree-House (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT).

The accomodations is not situated directly in the park but can be found close by in the realms of Behütum. Barrel-Tree-House is suited for 2 adults and 4 children. It is equipped with toilet, mattrasses, bedding, towels and electrical heating.

 

3.16 Adventurous Night in the Tree-Yurt

The rate: 230,00 € for the Tree-Yurt (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT).

The accomodation is not situated directly in the park but can be found close by in the realms of Behütum. The Tree-Yurt is suited for 2 adults and 4 children. It is equipped with toilet, mattrasses, bedding, towels. It is not heatable.

 

3.17 Adventurous Night in the Tree House Camp

The rate: 25,00 € per bunk bed (incl. 7% VAT). The accomodations are not situated directly in the park but can be found close by at the polish shores of Nissa River. The accomodation can be booked without any additional services, it can also be combined with additional breakfast for 12,00 € per adult and 6,00 € per child (incl. 19% VAT) or combined with the Adventure Pass Basic Package (31,50 € per adult, 20,00 € per child, incl. 19% VAT) respectively the Adventure Pass Exclusive Package (63,50 € per adult, 22,00 € per child, incl. 19% VAT). The corresponding Adventure Pass benefits are described in 3.1 and 3.2. Mattrasses are included. Please don't forget your sleeping bag! The Camp Tents are not heatable.

 

3.18 Adventurous Night in Behütum 

13,50 € per adult, 11,50 € per child (incl. 7% VAT). The accomodations are not situated directly in the park but can be found close by across the street. The accomodation can be booked without any additional services, it can also be combined with additional breakfast for 12,00 € per adult and 6,00 € per child (incl. 19% VAT). Please don't forget sleeping bag and camping mat!

 

3.19 Adventurous Night in the Behütum including Adventure Pass

The rates are either 45,00 € per adult, 31,50 € per child for the Adventure Pass Basic Package or 77,00 € per adult, 33,50 € per child for the Adventure Pass Exclusive Package (each incl. 7% VAT for accomodation services and 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant). The corresponding Adventure Pass benefits are described in 3.1 and 3.2. 

The accomodations are not situated directly in the park but can be found close by across the street. Please remember to bring a camping mat and sleeping bag! 

 

3.20 Camp Site or Caravan Pitch

€ 2.00 per tent per night, € 8.00 per Caravan Pitch per night (including electricity), € 6.00 for parking the car on the camp site (each incl. 7% VAT) plus 5.50 €  per adult, €3.50 € per child.

The camp site not situated directly in the park but can be found close by in the realms of Behütum. Similarly the caravan pitches are outside of the park on the opposite site of the street. The space can be booked without any additional services, it can also be combined with additional breakfast (8 - 10.30 a.m. in Tree Trunk Tavern) for € 12.00 € per adult and € 6.00 per child (incl. 19% VAT).

Tents and Caravans are to be set up only at the designated places. The rear area near the fire water pond is only intended for cars (right hand side) or adventurous nights in the Tree Bed, the Island Tree House, the Barrel-Tree-House, the Haunted Mill, the Tree Aquarium, Dragomir's Stash, Forest Bed and Tree-Love-Shacks (left hand side).

With the additional booking of KRÖNUM - Theatre for Dinner - adult campers receive a discount of € 14.00 per adult person on the Krönum-Ticket. Children cost € 9.00 per person.

Booking the stay with Adventure Pass is available for €37 per adult, €23.50 per child for the Adventure Pass Basic Package respectively € 69.00 per adult, € 25.50 per child (each incl. 7% VAT for accomodation services and 19% VAT for park admission, parking fee, midnight adventure, breakfast and dinner variant). The corresponding Adventure Pass benefits are described in 3.1 and 3.2. 

 

3.21 Adventurous Night in the Tree Aquarium

The rate: 340,00 € for the Tree Aquarium (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast 12 € per adult, 6 € per child (incl.19% VAT).

The accomodation is not situated directly in the park but can be found close by in the realms of Behütum. The Tree Aquarium is suited for 6 persons. It is equipped with toilet, shower, mattrasses, bedding, towels. It is not heatable.

 

3.22 Adventurous Night in Dragomir's Shack

The rate: € 230.00 for Dragomir's Shack (incl. 7% VAT for accomodation service and 19% VAT for park admission, parking fee, midnight adventure) plus breakfast  €12.00 per adult, € 6.00 per child (incl.19% VAT).

The accomodation is not situated directly in the park but can be found close by in the realms of Behütum. Dragomir's Shack is suited for 2 adults and 2 small children. It is equipped with toilet, shower, mattrasses, bedding, towels and heating.

 

3.23 Adventurous Night in Forest Bed

The rate: € 90.00 for the Forest Bed (incl. 7% VAT).  The accomodations are not situated directly in the park but close by in the realms of Behütum. The accomodation can either be booked with the Adventure Pass Basic Package (31,50 € per adult, 20,00 € per child, incl. 19% VAT) respectively the Adventure Pass Exclusive Package (63,50 € per adult, 22,00 € per child, incl. 19% VAT). The corresponding Adventure Pass benefits are described in 3.1 and 3.2. 

The Forest Bed is suited for 2 adults and 2 children. It is not equipped with toilet or shower. The sanitary facilities are close by. Forest Bed is not heatable.

 

3.24 KRÖNUM – Theatre for Dinner

€56.00 per adult, €9.00 per child (incl. 19% VAT). Combined with a booked overnight stay the price is € 42.00 per adult and € 9.00 per child (incl. 19% VAT).

Theatre for Dinner is an evening event of approximately 3½ hours, which takes place in the old Turisedian Coronation Hall "Krönum". The price includes a stage show with artists and performers, as well as a  4-course menu. This  journey back in time begins at 6 p.m. at the "Verkleidum".

 

4 Group Adventure Night 

The payment of group-bookings must be carried out in one complete transaction. 

Group-Meals are to be ordered in writing and at least one week before arrival. The order becomes binding only after our confirmation.

Groups of children: For group of 15 children 2 supervising adults get free admission to the park. For every further 10 children one free admission is guaranteed. 

Additionally the busdriver and tour guide may enter the park for free.

 

5 Cancellations and Changes of Reservation

5.1 Overnight Stays

Cancellations are only possible in writing. In the period 60 days to 14 days before arrival, 40% of the invoice amount will be charged as a cancellation fee. Within less than 14 days, 80% of the invoice amount will be charged.

The first Change of Reservation up to 4 weeks before arrival is processed free of charge. For any further changes we charge a processing fee of € 8.50. For Changes of Reservation within less than 4 weeks we charge 10% of the invoice amount as processing fee. Within 48 hours before arrival no Changes of Reservation can be made.

 

5.2 Krönum – Theatre for Dinner

It is possible to cancel tickets for the KRÖNUM – Theatre for Dinner free of charge up to 14 days before the event. Cancellations must be made in writing.

If cancellation is made within 14 days of the event, a refund of the entrance fee is not possible. Guests can only transfer the ticket to another date.

 

5.3 Catering Services for Celebrations

Cancellations are only possible in writing. Up to 14 days before the event, 10% of the invoice amount will be charged as compensation for the planning already carried out. Within less than 7 days, 30% of the invoice amount will be charged. If any external artists are booked, the contractual agreements and deadlines with the artists apply.

 

5.4 Group Offers, Events and Guided Tours

Cancellations are only possible in writing. Up to 14 days before arrival, no cancellation fees are charged.  If cancelled within less than 14 days before the date of the offer, 80% of the invoice will be charged.

 

5.5 Vouchers for park admission and overnight stays from Mydays

The cancellation of any Mydays-Booking is charged with a cancellation fee of 30% of the retail price from the first booking date.

 

6 Liability

The guest is fully liable for any wanton destruction. The guest undertakes to treat the property with due care. The host is not liable for personal injury or for the property of guests.

Unless otherwise agreed, the performance and pricing listed on our website apply exclusively, with any further details being clarified through our booking confirmation.

The provision of these Terms shall not affect the validity of the remaining provisions. In the case of  an invalid provision, a new regulation shall be put into effect that adheres as closely as possible to the economic content of the original. The same applies to any contractual loopholes. The right to correct mistakes - especially of typing or calculation errors in leaflets, written offers or confirmations of the host - is reserved. Deviations and collateral agreements must be in writing.

 

7 Gift Certificates, Gift Vouchers

a, The Gift Certificate can be created with any desired amount. The recipient is entitled to select any service or article of the Leisure Park according to the cash value indicated on the Gift Certificate in exchange of the Certificate.

b, Gift Vouchers are entitled with a definite article or service which is noted on the voucher.

All certificates and vouchers  have a validity of 3 years beginning with the creation date. The order of the certificate or voucher is binding after receipt of payment and cannot be canceled. The certificate or voucher respectively remaining amounts cannot be paid out.

 

8 Other Provisions

Please note: when we celebrate a big festival during your stay, the price of entry is increased.

This applies to Folklorum from 31st august - 2nd september 2018. (On the Folklorum weekend the Adventure Pass is not available. Only the accommodation itself is bookable, at the following rates: Tree House from € 200.00 (4 or 6 persons), Island Tree House € 200.00 (2 adults, 2 children), Tree Bed € 160.00 (2 adults, 3 children), Dream-Cocoon € 160.00 (2 adults), Kid's Tree House € 27.50 per child; the Woodland Settlement-Suite € 90.00 (6 persons), Woodland Settlement € 18.50 per adult and € 16.50 per child, the Behütum € 13.50 per adult and €11.50 per child [excluding breakfast, evening feast and entry], Barrel Tree House € 300.00 (6 adults), Haunted Mill € 300.00 (4 adults), Tree Aquarium (6 Adults), Tree Bed (2 adults, 2 children), Dragomir's Shack (2 adults, 2 children), Rock Nest € 160.00 (2 adults, 2 children), Tree Yurt € 200.00 (6 adults)).

 

The beds in the Behütum and the Earth House are generally fully utilized as needed. For example, if the booking party does not book all beds as a unit, it is possible that other guests will occupy the remaining beds. For a group of at least 15 people, the remaining beds will no longer be advertised. Smaller groups have the option to cover the cost of remaining beds (up to 15) at a rate of €19.50 per bed in order to have the Earth House to themselves.

 

If the premises are left excessively dirty, we will charge a cleaning fee of €25 to cover the cost of higher personnel deployment.

 

9 Dispute resolution Proceedings

EU Commission online dispute resulution platform is: http://ec.europa.eu/consumers/odr

We are neither committed nor willing to participate in a dispute settlement procedure before a consumer dispute resolution office.

Nevertheless, according to §36 and §37 VSBG we are obliged to inform the responsible consumer arbitration board:

General Consumer Arbitration Center of the Conciliation Center e.V.

Straßburger Str. 8

77694 Kehl

www.verbraucher-schlichter.de

We do not participate in a dispute settlement procedure before the Consumer Arbitration Office.

 

10 Photography, Filming and Advertising

In the theme park Kulturinsel Einsiedel and the play areas of Turius Winkel in Bielawa Dolna (Poland) and  even more intensely during festivlas and events we reserve the right to take pictures and make films of our park or event. These pictures can also depict guests.

 

These photos and films may be used for advertising and public presentations of the leisure park area or our festivals and events.

If you do not wish to be depicted in photos or films, please speak directly to the photographer (or avoid standing in the frame).  For photographs, where guests are intentionally depicted, they will be asked for their permission.

 

Finding your or your child's clearly recognizable depiction in our presentation material and you don't wish that depiction, please contact us: +49 35891 491 21

 

11 Unusual Incidents

In the case of unusual incidents or complaints, please contact Elke Williger Tel.: 035891 - 49117 or Jürgen Bergmann. You can find them behind the timber yard, signposted "private".

 

 

Performance takes place at the location of the theme park and the company "Künstlerische Holzgestaltung Bergmann GmbH". The place of jurisdiction is Görlitz.

Kulturinsel Einsiedel, the 15th January 2018                                                                                     









News